How is our quote priced?
The quoted price is made up of a standard rate per kilometre, an hourly rate for the driver, any accommodation/meals for charters exceeding 1 day, and any miscellaneous charges which may apply. The price is based on the shortest most suitable route, unless otherwise stated or requested. It is helpful that you outline your itinerary when making an enquiry so we can work out the best possible price from the information given. If your itinerary changes significantly, we'd appreciate it if you advised us as soon as practicable so we can check the quoted rate still applies. Otherwise we'll notify you of any change in price.
How do I pay for the charter?
You must pay for the hire in full prior to departure, unless approval has been given for credit terms to apply. In such an event, settlement in full must be made by the 20th of the month following the invoice. Payment can be made by internet banking, cash or cheque. Please indicate how you wish to pay for your hire when confirming your booking.
Can I hire a coach and provide my own driver?
This is called "dry hire" and, no, sorry, we do not allow dry hire as Kiwi Coaches does not hold a “Vehicle Rental Licence”
What happens if a passenger loses an item or it is left on the bus?
The company does not accept any responsibility for loss or damage to property left in the vehicle. Passengers leaving property in the coaches do so entirely at their own risk. However we will endeavour to secure and return any identifiable property to its owner if practicable, if it is discovered at the end of a hire. The person in charge of the group or someone nominated by them should always check the vehicle at the final destination before leaving to make sure nothing is left behind.